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| Service Contracts |
SUPERIOR SERVICE PERFORMANCE
The foundation of our belief is full dedication to providing unique,
long-term solutions that perform. Emerging membrane technologies and
innovative engineering are integrated to systems to maximize
efficiency and minimize operating costs. Highlights of Exergy’s
operations include extensive engineering experience to support new
designs and applications, including dedicated services for
maintenance, repair and emergency service on all Exergy and other
membrane technologies. Exergy takes a further step by offering
alternative programs to enhance plant operations. The ultimate
demonstration of Exergy service commitment is embodied in a unique
customizable program that transfers all responsibility for system
operation and performance to Exergy, if necessary, so manufacturers
can concentrate on managing their core business.
VALUE-ADDED SOLUTIONS - FROM SERVICE CALLS TO OVERHAULS AND RETROFITS
Exergy offers comprehensive aftermarket services designed to deliver
individual customer solutions. Our goal is to be known industry-wide
as the preferred service provider. To advance this effort, we’ve
created a tiered service structure that will appeal to any
client—from routine maintenance to extensive system improvements.
Exergy provides service support for any type of membrane technology,
in addition to licensed service on Exergy systems.
ROUTINE MAINTENANCE SERVICES - PREVENTION FOR TODAY AND TOMORROW
Routine maintenance is the first line of defense to ensure your new
membrane system is running at optimum conditions. Programs available
are monthly and or quarterly visits. Exergy provides a full and
detailed inspection report with recommendations and options after
each service call. The information from an inspection has numerous
benefits, from forward planning and budgeting annual expenditures to
scheduling repairs or preventive maintenance.
SERVICE AND SUPPORT - ANY SYSTEM, ANY TIME, ANYWHERE
Exergy stands ready for your service call—any hour of any day. Our
service hub in Irvine, California has a dedicated staff to address
incoming calls. Field support includes a team of qualified
operations engineers and technicians who assist each of our
customers with their needs.
Exergy’s broad knowledge of diverse systems and depth of service
capability is an assurance your system will be returned to peak
performance. More importantly, Exergy has the greater ability to
evaluate and service beyond your reconditioning request with upgrade
solutions that will surpass original operations.
INTEGRATING THE FUTURE INTO TODAY
Exergy will actively take the lead as new technologies arise and the
standard of membrane technologies change. Exergy will commit its
resources to efficiently serve its customers, which ultimately
provides a stable operating environment.
Exergy will continue developing aftermarket services by offering
cost-saving technology upgrades to its existing equipment base.
Additionally, as growth dictates, Exergy will increase its response
capabilities by expanding to regional service centers. Exergy’s core
philosophy of service is demonstrated by its people every day, to
extend beyond the boundaries of established practice and deliver the
best results.
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